Our first, and probably most effective line of help happens well before any issue occurs and that is training. We actually sit down with every one of our clients, in person or digitally, and walk their staff through theKit and how to use it. And if your staff turns over, we'll do it again.
If you run into a problem, simply fill out a support ticket through the help desk or through the utility bar on the page you're actually having the problem with. We'll be directed to that page and then we'll get right to solving the issue.
Wanting to brush up on features of a specific manager? Simply review the manager's user manual from the help desk.
Not getting the help you need through the help desk? Simply give us a call at our toll-free number.